Vaibaji Privacy Policy — Keeping Your Data Safe

1 Introduction

Vaibaji ("we", "us", or "the platform") is one of Bangladesh's most trusted online Sports Betting platforms. We believe that protecting the personal information of our users is one of our most important responsibilities.

This Privacy Policy clearly explains what information Vaibaji collects, how and where it is used, who it may be shared with, and how you can stay in control of your data. We want you to enjoy Vaibaji's services with complete peace of mind.

This privacy policy covers our Terms & Conditionsis an integral part of. By using the platform, you are agreeing to this policy.

2 What information we collect

To provide our services at Vaibaji, we collect two types of information — data you provide directly and data collected automatically.

2.1 Information You Provide

Information you provide during registration and while using the platform:

• Identity Information: Full name, date of birth, and gender.
• Contact details: Mobile number, email address, and home address.
• Identity Verification Details: National ID number or passport number.
• Payment Information: Mobile banking numbers (Mobile Pay, Nagad, Rocket) and bank account details.
• Support contact: Messages or documents provided when contacting us.

2.2 Automatically Collected Information

Certain information is collected automatically while you use the platform:

• IP address and device type.
• Browser information and operating system.
• Login time and page visit history.
• Betting activity and transaction history.
• Usage patterns collected through cookies and tracking technologies.

3 How we use your information

Vaibaji uses your information only for specific, legitimate purposes. Your data is never used for anything else without your consent.

• Account Management: To complete registration, login, password reset, and KYC verification.
• Transaction Processing: To process deposits, withdrawals, and bonus distributions.
• Customer Support: To resolve your issues and provide support.
• Security verification: For fraud detection, prevention of multiple accounts, and account security.
• Service improvement:To analyse usage patterns and enhance the overall platform experience.
• Promotions & offers: To send you relevant offers and bonus information based on your preferences (you can unsubscribe at any time).
• Legal Obligation: To comply with applicable laws and regulatory requirements.

4 How We Protect Your Data

Vaibaji uses industry-standard security technologies and practices to protect your personal information.

4.1 Technical Security

• SSL/TLS encryption: All data transfers on the site are secured with 256-bit SSL encryption.
• Encrypted storage: Sensitive data stored on our servers is kept in encrypted form.
• Firewall & DDoS Protection: Advanced firewalls are in place to protect against cyber attacks.
• Regular security audits: Regular audits are conducted to identify and address system vulnerabilities.
• Two-factor authentication (2FA): The option to add an extra layer of security to your account.

4.2 Organizational safeguards

• Only authorized personnel are permitted to access user data.
• All staff receive regular training on data protection.
• Every instance of data access is logged and monitored.
• No staff member can access data beyond the scope of their role.

5 Cookie Policy

Cookies are used on the Vaibaji website to enhance your browsing experience and ensure the site functions properly.

5.1 Types of Cookies We Use

• Essential Cookies: Required to keep login sessions active and verify security. Disabling these will prevent the platform from functioning properly.
• Performance Cookies: To monitor which pages receive the most traffic and improve the site's speed and performance.
• Functional cookies: To remember your preferred language, settings, and personalized experience.
• Analytical Cookies: To collect site usage statistics and help improve our services.

5.2 Cookie controls

You can block or delete cookies at any time through your browser settings. However, disabling essential cookies may prevent certain platform features from working. Check your browser's help section to manage cookie settings.

6 Sharing Information with Third Parties

Vaibaji does not sell your information to third parties. In limited circumstances, certain data may be shared with specific third parties.

6.1 Payment processors

To process deposits and withdrawals, we share the necessary information with payment processors such as Mobile Pay, Nagad, Rocket, and banks. These providers operate under their own privacy policies.

6.2 Legal Requirements

We may be legally required to disclose information under applicable Bangladeshi law, by court order, or at the demand of a regulatory authority.

6.3 Fraud prevention

Limited data may be shared with trusted security partners to detect fraud, money laundering, or unlawful activity.

7 Your rights

You have specific rights over your personal data, and Vaibaji is committed to upholding them.

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You can request that incorrect or outdated information be updated or corrected.
• Right to Erasure: In certain circumstances you can request that your data be deleted, though this may not always be possible where legal obligations apply.
• Right to restrict processing: In certain cases, you may request that the use of your data be restricted.
• Right to opt out of marketing: You can opt out of promotional messages at any time.
• Data Portability: You can request a copy of your data in a standard, portable format.

To exercise any of these rights, please contact our support team. We will typically respond to your request within 30 business days.

8 Children's Privacy

Vaibaji is an adults-only platform. We do not knowingly collect information from anyone under the age of 18. If a minor's account is identified, it will be immediately closed and all associated data will be deleted.

If a parent or guardian discovers that their child is using Vaibaji, please contact us immediately. We will take prompt action.

9 Privacy Policy Updates

Vaibaji reserves the right to update this Privacy Policy as needed. In the event of any significant changes:

• A notice will be sent to your registered email.
• A notification will be posted on the platform.
• The date of the most recent update will be shown at the top of this page.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We encourage you to review this page regularly.

10 Contact

If you have any questions, concerns, or requests regarding our privacy policy, please get in touch with us: